Title: Director of Operations

Location: Fully Remote

Reports to: CEO

Type: Full Time / Zero Moonlighting

Timeline: Ideal start date: Oct 1, 2025

Compensation Range: $100,000 – $120,000

Description
The Director of Operations main responsibility will be to oversee the day-to-day operational functions of the company. This person will play a critical role in scaling operations, optimizing performance, and driving cross-functional execution to support our growth. You will be expected to maintain a strategic and results-focused mindset.
He/She will serve as a member of the Leadership Team, including monthly calls and meetings (virtual and on-site), and serve as an example of the company’s values and mission.

Responsibilities

-Translate strategy into operating plans. Turn OKRs/roadmaps into KPIs and weekly cadences.
-Lead and manage all operational aspects of the business, ensuring efficient systems, processes, and resource allocation.
-Oversee budgeting, forecasting, and resource planning across departments.
-Monitor and analyze performance metrics to identify opportunities for process improvement and drive accountability.
-Seek process optimization. Spot bottlenecks, introduce systems, and scale repeatable playbooks.
-Lead change management efforts to drive operational transformation and efficiency.
-Collaborate with department heads to streamline internal workflows and communication.
-Design and implement policies that promote company culture and vision.
-Ensure compliance with local, state, and federal regulations as well as internal policies.
-Recruit, develop, and retain high-performing staff.

Criteria Includes:

-Bachelor’s degree in Business Administration, Operations Management, or a related field.
-8+ years of progressive experience in operations, with at least 3 years in a leadership role.
-Proven ability to develop operational strategies, manage cross-functional teams, and implement complex projects.
-Strong understanding of business functions such as HR, Finance, and Operations.
-Excellent analytical, problem-solving, and decision-making skills.
-Exceptional leadership and interpersonal abilities.
-Comfortable navigating both strategic planning and hands-on execution.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.